Sunday 30th July 2017

Broadcaster Server Outage

At 4:15 pm EDT, our engineers were alerted to degraded performance on one of our radio servers powering Live365 Broadcaster. By 4:30 pm EDT, this server experienced a major component failure. As of 5:02 pm EDT, we have alerted a hardware technician at our datacenter and are awaiting a hardware component swap to restore service to the affected stations. Approximately 30% of active radio stations on the Live365 Broadcaster platform are affected by this. Live365 Pro is unaffected. We will provide updates as the situation progresses.

Update: 5:44 pm EDT - The hardware component swap has been completed successfully and service is restored to all affected stations. We apologize for the inconvenience and we'll be working on a post-mortem to identify ways to prevent similar incidents in the future.