Tuesday 8th May 2018

Streaming Network Performance issues on 1 streaming server

At 1:15 and 2:00 AM ET, one of our streaming servers experienced performance issues and then reported it had recovered automatically. At 5:09 AM ET, the same server experienced a network connectivity issue and then recovered in 2 minutes. Our engineering team has reestablished full function of the station mounts which are hosted on this server. Only a subsection of stations was impacted by this, and the remainder of the Live365 platform is unaffected. We will continue to monitor this incident and are implementing a long-term solution to avoid this particular type of outage in the future. As of 8:05 AM ET, the stations reporting silence are working 100% correctly. Thank you for your patience!