Tuesday 24th April 2018

Streaming Network Google DNS/AWS address resolution is affecting connectivity

Due to issues between Google DNS and AWS Route53 name resolution, customers and listeners are having a hard time connecting to Live365. According to Amazon: "Between 4:05 AM PDT and 5:56 AM PDT, some customers may have experienced elevated errors resolving DNS records hosted on Route 53 using DNS resolvers 8.8.8.8 / 8.8.4.4 . The issue has been resolved and the service is operating normally." http://status.aws.amazon.com/ This issue was outside of Live365's control and no part of the Live365 network was experiencing any problems during this. The Internet routing between our customers and their stations was being affected. It is advisable to change your DNS settings to resolve using a service other than Google for situations like this. An alternate DNS allows your computer to fall back to a different DNS service if the primary one is down. Please check out this site for some alternate DNS servers: https://www.opennic.org/ Additionally, CloudFlare's 1.1.1.1 should also work.