Live365 Pro server migration and maintenance, scheduled 1 day ago
Please be advised that this Tuesday April 23, 2019 at 11PM ET we will be migrating a primary Live365 Pro server to new hardware as the server that it is currently hosted on has a degraded RAID array. In order to maintain system stability moving forward, we must move it to new hardware. We expect 10-15 minutes of silence for stations encoding to this machine, but are scheduling a 2 hour window to ensure stability of the Icecast server after the migration has been performed.
If you have any questions, please open a support ticket or email firstname.lastname@example.org.
Reporting and Statistics database maintenance, scheduled 2 days ago
Tuesday morning, 4/23, from 4:00 AM ET to 5:00 AM ET one of our database servers will undergo maintenance and upgrades. During this time, real time and historical reports and statistics might be impacted on the Live365 Dashboard. Any affected stations will see their stats showing up once the maintenance is complete. Thanks for your patience and understanding!
Monday 22nd April 2019
No incidents reported
Sunday 21st April 2019
No incidents reported
Saturday 20th April 2019
Streaming NetworkDatacenter network connectivity
Update 11:05 AM ET - Our data center partner has resolved the issue with their networking hardware. We are now issuing an "all clear" status across our Live365 network. Please open a ticket with us if you are having any other issues.
Update 10:36 AM ET - We are seeing resolution of the connectivity issues. Stations and listeners who were previously having issues are now hearing their streams without issues.
This is not the official all clear message, but the data center seems to be on their way to a full recovery.
Thanks for your patience during this issue with one of our primary bandwidth providers.
Update 10:05 AM ET - The data center partner has confirmed they are seeing connection issues in the Tampa and Dallas areas, and this is contributing to some of our stations having intermittent streaming.
Resolving this is our top priority, and we're actively engaged with the data center to help them investigate the source of the issues.
One of our primary data centers in the south U.S. is experiencing network issues. All of our servers systems are functioning fine, but their network issues are preventing some of our stations from streaming out to all listeners.